Conditions of Use

By accessing and placing an order with our website, you acknowledge that you have read, understood, and agree to be bound by the following Terms and Conditions.

1. General Agreement

1.1 These terms apply to all visitors, users, customers accessing this online store.
1.2 We reserve the right to revise, update these terms at any time without prior notice. Continued site use after updates means you accept the revised conditions.
1.3 All products, services offered on this site are subject to stock availability and our final confirmation.

2. Account & User Responsibilities

2.1 When creating an account, you must provide accurate, complete, valid personal information.
2.2 You are fully responsible for maintaining the confidentiality of your account login details, all activities ordered under your account.
2.3 You agree not to use our site for illegal, fraudulent, harmful, or third-party rights-infringing activities.

3. Product & Pricing Information

3.1 We make every effort to display accurate product images, descriptions, sizes, colors, and specifications. Minor color differences caused by monitor displays are not considered product defects.
3.2 All product prices shown on the site are denominated in the displayed currency, exclusive of shipping fees, import duties, tax charges unless marked otherwise.
3.3 We reserve the right to adjust product prices at any time. Price changes will not affect orders already confirmed and paid.
3.4 In case of obvious pricing errors (obviously unreasonably low prices due to system bugs), we hold the right to cancel the relevant order and issue a full refund.

4. Order & Payment Rules

4.4 After submitting an order, you will receive an order confirmation email. This email only confirms we have received your order request, not a binding sales contract.
4.2 Payment must be completed via our supported payment channels before we start processing your order.
4.3 You authorize us to charge your selected payment method for the full order amount including shipping costs.
4.4 If payment fails, expires, or is disputed unreasonably, we may cancel your order without prior notice.

5. Shipping & Delivery

5.1 We will arrange shipment within the stated processing time after payment is fully verified.
5.2 Estimated delivery times are for reference only; delays caused by logistics carriers, customs clearance, natural disasters, or public emergencies are not our liability.
5.3 You are responsible for providing a correct, complete delivery address. Failed delivery due to wrong address, missed pickup, or recipient refusal will incur return shipping costs deducted from your refund (if applicable).
5.4 Import taxes, customs duties, VAT, or local clearance fees charged by your destination country are the buyer’s sole responsibility.

6. Returns, Refunds & Exchanges

6.1 Our return policy follows the separate Return & Refund Policy page, which is incorporated into these Terms.
6.2 To request a return or refund, you must contact our customer service within the valid return window, and return goods unused, unwashed, with original packaging and tags intact.
6.3 Customized, personalized, clearance, perishable, or hygiene products are non-refundable and non-exchangeable unless defective on arrival.
6.4 We will process your refund after we receive and inspect the returned goods. Refunds will be issued to your original payment account, processing time depends on your payment provider.

7. Intellectual Property Rights

7.1 All content on this website including text, product photos, logos, graphics, layout, trademarks is protected by copyright, trademark, and intellectual property laws.
7.2 You may not copy, reproduce, distribute, modify, resell, or use any site content for commercial purposes without our written permission.
8. Disclaimer of Liability
8.1 Our website and all products are provided on an "as-is" basis without any express or implied warranties.
8.2 We shall not be liable for any indirect, incidental, consequential damages including lost profits, lost revenue arising from product use, site access failure, shipping delays, except where such liability cannot be excluded by local law.
8.3 We do not guarantee uninterrupted, error-free website operation, and are not responsible for temporary site downtime for maintenance, server failure, or third-party network issues.

9. Governing Law & Disputes

9.1 These Terms and Conditions shall be governed by the laws of [fill your target market country/region].
9.2 Any disputes arising from orders, site use, or these terms shall first be resolved via friendly negotiation between both parties. If negotiation fails, disputes shall be submitted to the local arbitration or court with jurisdiction.

10. Contact Information

If you have any questions regarding these Terms and Conditions, please contact our support team:
Email: admin@effuny.com
Service Hours: Mon-Fri 9:00-18:00 UTC+8